Contact Us
Speak to the Wildfire team Need help choosing a product, checking an order or arranging a return? Please contact us by email or phone. Online orders: online@wildfirevape.co.uk General enquiries and returns: info@wildfirevape.co.uk Telephone: 01323 920040 Help with an order Include your order number and a short description of the issue so we can help you. For a damaged or incorrect item, include clear photographs where possible. Please do not email passwords, full card details or identity documents. If an age check needs additional information, use the secure verification service provided during checkout. You can also view your orders and submit an available return or cancellation request from your account . Sending a request does not by itself confirm that a cancellation, return or refund has been completed. Published contact hours Monday to Friday: 8:30am–9:00pm Saturday: 9:00am–6:00pm Sunday: 10:00am–5:00pm Individual shop opening times and bank-holiday hours may differ. These are contact hours, not order-dispatch cut-off times. Visit a shop Find local addresses, opening information and directions using the Store Locations links at the bottom of this website. Please contact the branch before making a special journey. Postal enquiries Wildfire Vape 21 London Road Riverhead, Sevenoaks TN13 2BU United Kingdom Returns go to a different address. Please see our Returns & Refunds policy before posting an item. We use the information in your enquiry to respond and resolve the issue. See our Privacy Policy for more information.
Browse products