“Does Wildfire Vape offer a loyalty program?”

Not yet, we are currently in the process of implementing our outstanding in-store loyalty system onto our website.

“My vape has stopped working, can i return it?”

Yes, we offer 3 months warranty on hardware only (kits, batteries & tanks).

However any major visible damage on the exterior of the device will void this warranty.

If you would like to enquire about a faulty vape device, please email [email protected]

Please note disposable vape devices carry ZERO warranty, so please purchase these at your own risk.

“My new vape kit has arrived and I don’t like the look of it, can i return it?”

Unfortunately not, we are only able to offer returns on faulty devices as apposed to something not suitable.